Privacy Policy

At Nomada Urbano, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or make a purchase.

1. Information We Collect

We only collect the information necessary to fulfill your orders and provide a seamless shopping experience. When you make a purchase or attempt to make a purchase through our site, we collect certain information from you, including:

• Personal Information: Your name, billing address, shipping address, email address, and phone number.
• Payment Information: We do not store your credit card or payment details on our servers. All transactions are securely processed by our third-party payment gateways.
• Device Information: We automatically collect certain information about your device, including information about your web browser, IP address, and time zone, strictly for security and site functionality.

2. How We Use Your Information

We use the information we collect primarily to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this information to:

• Communicate with you regarding your order or customer service inquiries.
• Screen our orders for potential risk or fraud.
• Improve and optimize our website to provide a better user experience.

3. Third-Party Service Providers

We do not sell your personal information. We only share your Personal Information with trusted third parties to help us fulfill your orders and run our website:

• Payments: We use Razorpay and PayPal (currently disabled) to process secure payments. Your payment data is handled directly by these providers in compliance with stringent security standards.
• Shipping: We partner with Delhivery to handle the logistics and delivery of your physical goods. We provide them with your name, shipping address, and phone number strictly for delivery purposes.
• IT & Hosting: Our website is hosted on infrastructure provided by Hostinger.

Note: We do not use third-party marketing platforms or advertising trackers (such as Facebook Pixel or Google Ads) to track your behavior across the internet.

4. Cookies

We use "cookies" (data files that are placed on your device or computer) strictly for essential website functionality, such as keeping track of items in your shopping cart and maintaining your session state. You can choose to disable cookies through your browser settings, though this may affect your ability to purchase items on our site.

5. Data Security

We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. Our website uses standard SSL encryption to protect data transmitted to and from our servers.

6. Your Rights

If you are a resident of certain jurisdictions, you may have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

7. Changes to This Policy

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email at [Insert Contact Email] or by mail using the details provided on our contact page.